Skip to main content

The Unaccountability Machine

Why Big Systems Make Terrible Decisions – and How The World Lost its Mind

Hardcover Edition
304 pages
Published in 2024 by Profile Books Limited

Part-biography, part-political thriller, The Unaccountability Machine is a rousing exposé of how management failures lead organisations to make catastrophic errors.

When we avoid taking a decision, what happens to it? In The Unaccountability Machine, Dan Davies examines why markets, institutions and even governments systematically generate outcomes that everyone involved claims not to want. He casts new light on the writing of Stafford Beer, a legendary economist who argued in the 1950s that we should regard organisations as artificial intelligences, capable of taking decisions that are distinct from the intentions of their members.

Management cybernetics was Beer's science of applying self-regulation in organisational settings, but it was largely ignored – with the result being the political and economic crises that that we see today. With his signature blend of cynicism and journalistic rigour, Davies looks at what's gone wrong, and what might have been, had the world listened to Stafford Beer when it had the chance.

1
2
3
4
5

Enshittification

Why Everything Suddenly Got Worse and What to Do About It

Hardcover Edition
352 pages
Published in 2025 by MCD

Enshittification: it’s not just you―the internet sucks now. Here’s why, and here’s how we can disenshittify.

We’re living through the Enshittocene, the Great Enshittening, a time in which the services that matter to us, that we rely on, are turning into giant piles of shit. It’s frustrating. Demoralizing. Even terrifying.

Enshittification identifies the problem and proposes a solution.

When Cory Doctorow coined the term enshittification, he was not just finding a funner way to say “things are getting worse.” He was making a specific diagnosis about the state of the digital world and how it is affecting all of our lives (and not for the better).

The once-glorious internet was colonized by platforms that made all-but-magical promises to their users―and, at least initially, seemed to deliver on them. But once users were locked in, the platforms turned on them to make their business customers happy. Then the platforms turned to abusing their business customers to claw back all the value for themselves. In the end, the platforms die.

Doctorow’s argument clearly resonated. Once named, it became obvious that enshittification is everywhere, so much so that the American Dialect Society named it its 2023 Word of the Year, and was cited as an inspiration for the 2025 season of Black Mirror.

Here, now, in Enshittification the book, Doctorow moves the conversation beyond the overwhelming sense of our inevitably enshittified fate. He shows us the specific decisions that led us here, who made them, and―most important―how they can be undone.