On November 15, 2001, Tom Farmer and Shane Atchison arrived at the Doubletree Club Hotel in Houston with confirmed reservations but were denied rooms due to the night clerk, Mike, claiming they were given away. The clerk's unhelpful attitude and lack of apologies further exacerbated the situation, leading the guests to find subpar accommodations elsewhere. Frustrated with the hotel's treatment, they expressed that they are unlikely to return, emphasizing the long-term impact of this poor experience. - View online for free