@[email protected] @[email protected] @[email protected] @[email protected] I think one of the hardest things to adjust to coming from the UK, is that bureaucracy in the UK may be ridiculous but in general you're told everything that needs to happen up front. In ITA you tend to gets things sprung on you as you go along, and frequently no one person in the process knows the details of the whole process.
Coming from the UK, this is extremely difficult to tell apart from people being dishonest and trying to take advantage, and unfortunately its just as true dealing with the authorities as it is dealing with businesses. Translation issues amplify this enormously, so finding at least one trusted person locally really is a priority.