🟧 having to do follow-ups via phone is the absolute worst, 0/10, we should delete the entire phone network and leave only email behind
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@[email protected] it seems a mostly US thing? As a Brit, I was slightly horrified at the number of US services that offered, or even suggested I paid more for, the option to have a robot phone me rather than send an email or text. But... why? Even if I was blind, I'd trust my text to speech over an auto dialer.
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